Sansui India — sansui led uhd tv nc65c519sa

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Sansui india — sansui led uhd tv nc65c519sa (Display backlight not working)

1 review
Meeradasan on oct 16, 2018 submit a complaint
I have purchased a tv of above description on 09 april 2017 and installed on 12 april 2017. Same tv was working till 15th oct 2018 3-35 pm. On that day around the same time explained above tv picture disappeared.
We have put up and a service representative called and checked the same. We received a quote of total sum of rs: 37, 0406/- for the above repair. We were astonished to see the kind cost for the repair of the tv, this tv has just been in use just 18 months and 03 days. We need to shell out such huge sum of money to recover the tv unit back service. I think its a very high cost comparing to the useful life of the tv set i have been able to get. My request is that you may kindly evaluate the useful service and its cost of recovery back to service and according to me is in no way justified.
Please do look at it and provide a reasonable price of recovery and carry out necessary repair at the earliest.
Details of the quote received areas follows - customer representative visit reference: oc180274, quotion-ref#:334 dated 16/10/2018. Quoted by customer support center, kurla east, mumbai.
Spare part price alone: rs:31, 700/-, gst&cst: rs:5706/-
I firmly believe that price charged should be reasonable and proportionate to the actual use. Can you look it into and help resolve this issue. My tv is lying idle for your intervention. Kindly reply earliest.
Thanks and regards

Meera kumari devidasan

M[protected], email: [protected]@gmail.com