Sansui India — Sansui not repairing led tv with warranty | |||||
To the consumer court, We bought a sansui led tv in november 2015. However, in just 9 months, the tv had stopped working and lost the display. Despite our numerous calls, the company is not doing anything to either repair or replace the tv. It has been more than 2 weeks now, and all we are getting is some silly excuses. They even do not have the courtesy to call us, every time we call the customer care, they would ask us to call some area manager or some other manager. When we call, then that person would refer us to someone else. We are really tired now. Apart from the damaged tv, another thing that is bothering us is their irresponsible attitude and the harassment they are doing by making us call one person to another. Please help us resolving the issue asap. (The complaint has been registered with sansui in my husband's name - a sharma) Regards Smriti Was this information helpful? | |||||
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Sansui India customer support has been notified about the posted complaint. | |||||
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
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Videocon Online Team