[Resolved] Sansui India — Sansui service team

daapakr143

Address:

New Delhi, Delhi, 110091

I bought a new air conditioner, but no one came for installation, even I called customer care under complaint number DEL[protected] but no one visit after 72 hrs... However they said there time is less then 24 hrs...all the time they just gives visit time but no one visit, even they gave there manager's number and he also provide time only like it will be installed tomorrow, then again called then replied as will be installed by tomorrow morning but no one visit, we just wait at home and cancel our plans in impression of that they will visit... Just wastage of our time. Third class service.
Regards,
Hema Rana

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Aug 8, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Delhi, Delhi

Dear daapakr143,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear daapakr143,

Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team