Sansui India — service repair status pending from 2 months | |||
I had raised complaint on 6 th september the service engineer checked the tv and said the motherboard is not working. He had taken the service charge and said motherboard will arrive in 4 days... It been 19 th sept no response so i raised a complaint again. Another boy checkd the tv and did same thing. Only difference is that he escalated the issue online atleast.. So whenever i call service centre they tell my complain was raised on 19th not 6th... It now 30th october my tv is in idle condition.. I never expected these kind of service... Service centre just tells the status of complaint they dont care whether it is resolved or not... Details: Complaint id Nag[protected] Model Sme43qx0zsa Date of complaint raised 6th sept 17 Complaint recorded 19th sept Not resolved till not Status asusual pending Was this information helpful? | |||
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Sansui India customer support has been notified about the posted complaint. Nov 23, 2017 Updated by Yashlodha92 This is a black spot on big name sansui i am spending days without entertainment and my family also from past 3 months... Now the customer care has stopped replying to this thread... | |||
 11 Comments | |||
Comments
Dear Yashlodha92,
Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
My LCD TV screen has been hidden from last two to three weeks but sound in good and as per default. Request send a mechanic to repair my TV at the earliest
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Dear Akansha Rastogi,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
So many vertical white colours lines disturbing picture so want change the panel...even on starting tv horrizental lines ccovered the whole panel..
It causes picture of the tv which showing nothing..
It causes picture of the tv which showing nothing..
Dear sanjayvite,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
I had provided my conplaint number a number of times
Nag[protected]
Nag[protected]
Dear Yashlodha92,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Customer Support Team
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Customer Support Team
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We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
And complaint id u can see in above post.. Actually the company should escalate issue to the email id provided... Then also i hve mailed...
Note plz
Further i dont expect do this do that mail that call on this and that procedures coz i had called your care more than i call any of my relatives.