[Resolved]  Sansui India — Tv not working wide ref no hyd[protected]

Address:Hyderabad, Andhra Pradesh, 500001
Website:sansui india

It since two days that i had called customer care to register service for sansui 21inches tv, which is not working and has been in dysfunctional state for more than two days. I received a call from executive/ local service center on 27th june, at 10.30 am and i requested him to come after 6.30pm. Despite his commitment that he would call me after an hour and would visit, i never received the call again, and after that, there is no response when i am trying to contact the number. I did call customer care ([protected]) again on 27th june and shared the complaint again but call center executive only try to convincing only and he is not given any response for service delay. So i am angry with them and after call center executive cut the phone and he was called me his personnel mobile number [protected] and used the abused language and told me that " it is my number whatever you want to do it, in un parliamentary language. So i feel the the bad experience with customer care in my life and the sansui company was not maintaining proper steff/service /response
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear babu5472,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sansui India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    1102
    Pending
    0
    Resolved
    380
    Sansui India Phone
    +91 12 4421 5400
    Sansui India Address
    Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
    View all Sansui India contact information