[Resolved]  Sansui India — Washing machine under warranty.

Address:	600089
Website:	www.sansui-india.com

We purchased sansui washing machine on 21st January 2016. After two months, its spinner stopped working. we called to the customer service but they didn't answer to the problem and complain is not registered. After two to three months, we again filed the complain and it is registered. serviceman came from the company and checked the machine and told that its motor wire bitten by rat and its whole motor parts will be changed but we need to pay for it around Rs2500. We told about the warranty but he was not ready to listen us and want us to pay. we talked to his authority on call and they were ready to replace but he refused to replace and his authority told us to pay for the service charge but nothing is repaired yet.so, we refused to give.finally we returned the serviceman without machine get repaired.