Saraf Furniture / Insaraf.com — Damaged furniture, no replacement, no commitment

Address:Bangalore, Karnataka, 411057
Website:www.insaraf.com

Order no. #1nsf50292133a
Date of delivery: 25th april
Date of complaint: 26th april
Current status: incomplete resolution, no commitment from saraf furniture.

I had ordered 1 dinning table set, 1 sideboard and 1 coffee table. Recieved material on 25th april, carpenter showed up on 26th. Found, 1 dinning chair completely broken, sideboard completely messed up, dinning table top scratched and many other small issues.

Sideboard was somehow repaired with lot more scratches.

For broken chair i have been getting response for last 3 weeks as, it will be dispatched in next 1-2 days. I have been told this at least 6-7 times in last 3 weeks. Even promised for an email about confirmation once dispatched. Same story everytime! No commitment, no response, no callbacks, no emails. And now the cusotmer care executives hang up on me.
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Saraf Furniture / Insaraf.com customer support has been notified about the posted complaint.
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Let me know if you are willing to pursue this issue will pursue it free of cost against SARAF

https://www.facebook.com/Saraf-Furniture-is-a-Fraudulent-Company-[protected]...

NUMBER FOR RAGHU [protected], person at saraf responsible for customer care not answering or responding
[protected] VIVEK the guy from SARAF in Delhi causing and perpetuating the lies and harassment

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    Saraf Furniture / Insaraf.com Phone
    +91 80 6741 4797
    Saraf Furniture / Insaraf.com Address
    Kalyanpura Road, RIICO Industrial Area, Sardarshahar, Rajasthan, India - 331403
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