Saraf Furniture / Insaraf.com — Damaged products delivered & no response to calls or emails | |||||
We have ordered for furniture which included dining table set with centre table from insaraf.Com. The goods were delivered after a month & when the packages were open to our surprise the dining table was broken from edges, the siting bench was cracked from inside. By the looks of the table & chairs you can say the quality of wooden used is very poor & the finishing was pathetic. We immediately informed the banglore number[protected]but they have only 1 person to take all the orders & post that all the customer heat mr ravi. As usual he asked for the pics which we sent on 15th july post that no reply came till 17th july agin we called & gave the details post that when no reply was given then we contacted the consumer court in indore & generated a official notice for saraf furniture. Post that we got a call from mr raghunandan who is so called head of insarf.Com, but he sounded as though he is doing a great favour by answering the call then he promised to solve our issue & get the goods changed which was as fake promise as the goods shown in the pictures of insaraf.Com Do not fall prey to the goods of saraf furniture it may look cheap in cost but let me tell you it's quality is cheap as well. Please do not ever think of buying from them it is one of the most unprofessional company we've ever seen. Although the complaints are sent to the cmo office commerce minister of rajathan & soon it'll be covered in media, because if we don't put a stop to such business groups they'll take advantage of large number theory where few people stand against such corrupt practices else they run the business with there cheap practices Was this information helpful? | |||||
Saraf Furniture / Insaraf.com customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
Pathetic services & they've cheated so many customers it seems a big fraud company
Reply
Dear Sir,
We apologize foe you inconvenience.
In our Multiple emails dated 29th July we have already mentioned that the replacement is ready and the reason for not being able to ship that is from the customer's ( your ) end. We would again request you to refer to the below mails.
We hope there is no latent / hidden motive behind all this, since we have already cleared about the replacement.
Thank you for your patience and co-operation.
Thanks,
Insaraf Support,
We apologize foe you inconvenience.
In our Multiple emails dated 29th July we have already mentioned that the replacement is ready and the reason for not being able to ship that is from the customer's ( your ) end. We would again request you to refer to the below mails.
We hope there is no latent / hidden motive behind all this, since we have already cleared about the replacement.
Thank you for your patience and co-operation.
Thanks,
Insaraf Support,
Rajni_'s reply, Feb 12, 2018
I have registered my complaint which has been sent to you by https://www.consumercomplaints.in... waiting for your reply...also still waiting for the call back from Raghu...it's been 10 days!
Let me know if you are willing to pursue this issue will pursue it free of cost against SARAF
https://www.facebook.com/Saraf-Furniture-is-a-Fraudulent-Company-[protected]...
NUMBER FOR RAGHU [protected], person at saraf responsible for customer care not answering or responding
[protected] VIVEK the guy from SARAF in Delhi causing and perpetuating the lies and harassment
https://www.facebook.com/Saraf-Furniture-is-a-Fraudulent-Company-[protected]...
NUMBER FOR RAGHU [protected], person at saraf responsible for customer care not answering or responding
[protected] VIVEK the guy from SARAF in Delhi causing and perpetuating the lies and harassment
They cheated on me too, Raghu is a fraud guy, insaraf is a bogus company, they cheat on customers.
Rajni_'s reply, Feb 12, 2018
I agree. They have just cheated me too and left me with broken furniture. Raghu is a fraudster. I spoke with him once...he lies and cheats abd now doesn't return my calls
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