Saraf Furniture / Insaraf.com — Missing all the bolts and damage to the dining table.

Address:

Visakhapatnam, Andhra Pradesh, 530026

I ordered for the dinning table set. The quality of furniture was alright but arrived with few cracks and missing bolts of the dinning table. It was reported with the photo to the customer support at once, they advised me that a specially designed kit will be sent and finally it arrived with out the bolts after 20 days. The next day the carpenter service guy called and says we they do not have any service at Visakhapatnam ( My home town ). I have been regularly call and emailing customer support guys but no response. It looks like they have completely ignored my case. I have the dinning table left in the room unfixed. Very disappointed with the service.