| Address: | Churu, Rajasthan, 331403 | | Website: | insaraf.com |
My order no. is #1NSF45992133. I asked for a replacement for 1 unit of Solid Wood Jodhpur Sofa Set a month back i.e. on 11th of feb 2016 (as I received a damage piece). Till date I haven't received my replacement. Though the damage piece is collected by them but the replacement is still not received. I am in regular contact with Mr. Rahul and Mr. Shankar, who every time I call clarifies that your product is ready for dispatch. On 14th march, Mr. Shankar gave me a track id no.[protected] stating that product has been dispatched. But this track no. is invalid. I had a talk with GATI express, they confirmed that no product has been booked by this number.
I have given many attempts by calling at +91 [protected], +91 [protected] but in vain. Either they don't take a call or if by god grace saraf guys receive it- they put the call on hold. Heights of negligence.
Now, the only way left is to take a LEGAL ACTION against saraf furniture. Either replace my product asap or refund the money for that unit of Sofa. Was this information helpful? | 
https://www.facebook.com/Saraf-Furniture-is-a-Fraudulent-Company-[protected]...
NUMBER FOR RAGHU [protected], person at saraf responsible for customer care not answering or responding
[protected] VIVEK the guy from SARAF in Delhi causing and perpetuating the lies and harassment