Saraf Furniture / Insaraf.com — solid wood essential bed | |||
The solid wood essentials bed was delivered by insaraf in a damaged condition. A huge nail is sticking out of the front board. The center support is not touching the floor. I called insaraf customer support more than 20 times to get me ar replacement but they don't care. There is no concept of customer service. Even after one month insaraf.com has not even provided a replacement nor a repair. Never buy online from insaraf.com because they cheat the customers with defective and damaged furniture without any post sales customer service. Better buy from pepperfry.com or other reputed online stores. Two carpenters whom i showed the bed said that the bed was not even sheesham wood. Insaraf claims all their furniture is made of sheesham wood. Do not trust them. Was this information helpful? | |||
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Saraf Furniture / Insaraf.com customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I booked a tv table (solid wood cube smart tv unit) from saraf furniture/ I saraf.com website. The order no was #INSF[protected] on 5th oct 2017 .I recieved the delivery on 12 oct 2017. When I opened the box the table was broken from one side. Request you to help us in getting refund/ return of the product.
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