Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
Saraswat Bank
The Saraswat Coop Bank Ltd.
Customer satisfaction rating: 13%
185
COMPLAINTS
ADVERTISEMENT

Saraswat Bank Customer Care

TwitterFacebook
Address
Building No. 2, Topiwala Wadi, Swami Vivekanand Road, Goregaon West
Mumbai
Mumbai City District
Maharashtra
India - 400062

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
153
down
56

Phone:
Phone:
up
134
down
43

Additional info
Nodal Officer

Mr. A.S.Jain
Chief General Manager

The Saraswat Coop Bank Ltd
Saraswat Bank Ekanath Thakur Bhawan, 953, Appasaheb Marathe Marg Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

Financial Requirement of Mid & Large Corporates

Mr. N.J.Mehta
Chief General Manager & CEO-Marketing

1st floor, Mittal Court, A Wing, Nariman Point, Opposite Vidhan Bhavan Marg, Mumbai 400021
Tel: +91 22 4368 2000, +91 22 4368 2024

For Microfinance & SME

Ms. U.A.Dharadhar
General Manager (Marketing of SME & Micro Finance)

Phatak Building,1st floor, 66, Nehru Road, Vile Parle East, Mumbai 400057
Tel: +91 22 2467 1227, +91 22 2612 6401

For Individual /Retail Queries

Shirish V. Mhambrey
Chief General Manager - Retail

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For SBU-Merged Banks related Queries

Mr Abhay Limaye
General Manager - SBU-Merged Banks(Gandhakosh)

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For Queries related to Business / Wholesale Advances

Mr.Kaushik Bagchi
Deputy Managing Director & CEO - Wholesale Banking

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025

View More Information...

Customer satisfaction rating
13%
Complaints
185
Pending
0
Resolved
24
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 08:00 am - 08:00 pm
Sun Closed

Saraswat Bank Complaints & Reviews

Sort by:
C
Oct 3, 2020
I and my husband had a home loan and a top up loan with Saraswat Malad Branch. My husband passed away on 1 Aug due to sickness....
ADVERTISEMENT

[Resolved]

Z
Sep 28, 2020
On 26.09.2020 i have done neft from m. S. Ansari & co. Saraswat bank to [protected] instead of doing in [protected] its an punjab national bank acoount no. But after spoking to punjab national bank employee he said there is no such account of given account no. ([protected]) but still now i have not received my money back so please do the needfull.

Refrence no. Rns[protected]

Thanks
[protected]
Complaint marked as Resolved Oct 1, 2020
REFUND WAS ALREADY RECEIVED SORRY FOR INCONVENIENCE

Complaint Status


[Sep 28, 2020] Saraswat Bank customer support has been notified about the posted complaint.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    ADVERTISEMENT
    V
    Sep 21, 2020
    Pune, Maharashtra
    Reminder
    Dear sir,
    Please resolve my issue of share certificate. Also i wanted top-up loan against my housing...
    ADVERTISEMENT

    A
    Sep 17, 2020
    Dear sir,
    I have a saving account in the saraswat bank, nancy colony branch, borivali east, mumbai.
    The ac number is [protected]. On 29.4.2020,
    I have transferred through neft ₹ 10000.00 to my relative's ac [protected] bank of baroda, khanderao market branch.

    The transaction ref of saraswat bank is :
    Neft transaction with ref no r[protected] for rs.10, 000.00 has been credited to benf [protected] /ifsc-barb0khande on[protected] at 16:05:14 - saraswat bank

    However, i mentioned wrong ac no. As [protected]. I inform this mistake to my branch.
    Immediately saraswat bank informed the bob branch to block the money. The money was blocked by b0b.

    Now, though my branch is following with bob and has also raised the issue with bob neft/rtgs cell. They are not returning the money.
    You are requested to look into this and help me to get my money back.
    Thanks & regards,
    Amal chitre.
    [protected].

    Complaint Status


    [Sep 17, 2020] Saraswat Bank customer support has been notified about the posted complaint.

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      ADVERTISEMENT

      S
      Sep 12, 2020
      As per rbi their will be no penal and bonuses charges from 1st march 2020 to 31 aug 2020. Then why rs 3500 ecs dr return charges is cut for month of march from my account. 17 entries of ecs dr charges in just 30 sec without informing me. Very bad experience from saraswat bank
      Ecs charges for month of march

      Complaint Status


      [Sep 12, 2020] Saraswat Bank customer support has been notified about the posted complaint.

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        ADVERTISEMENT
        S
        Sep 5, 2020
        I have generated transaction 01/09/2020 to send rs 10000/- to my friend through upi. My aacount deducted for 10000/- but recipient...
        ADVERTISEMENT
        S
        Aug 26, 2020
        Mumbai, Maharashtra
        I had ordered a Teclast Tablet/ PC, [ order ID- MS1875] from 'tapgig.in, powered by Shopify' worth rupees: 2, 999, on15th...
        ADVERTISEMENT

        D
        Aug 26, 2020
        I request for refund because i made transaction to account which is fraud and collecting money in name of giving jobs

        Complaint Status


        [Aug 26, 2020] Saraswat Bank customer support has been notified about the posted complaint.

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          ADVERTISEMENT

          S
          Aug 19, 2020
          Sir my account has been deducted by Rs.25000 on 11:47 pm on 18th August 2020.
          I would like to inform that I haven't received any otp nor received any phone call for otp.
          The amount got deducted anonymously which is unknown.
          I have registered complaint at Police station and filed a fir and also i have sent mail at [protected]@saraswatbank.com regarding this.
          Sir as it was my saving for my fees for my diploma, i would like to inform you that the deadline for paying my fees is 24th of August 2020.

          Complaint Status


          [Aug 19, 2020] Saraswat Bank customer support has been notified about the posted complaint.

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            ADVERTISEMENT

            [Resolved]

            A
            Aug 13, 2020
            My bank account is hatched by some unknown person and money deducted
            My bank money deducted by some hacker
            My bank money deducted by some hacker
            Complaint marked as Resolved Aug 13, 2020
            I order kurti from Instagram kurtimelas.com, bt my order get cancel and money is return back to my account through Google pay, I got call from this number 6291460362, they said me to open Google pay account, enter new payment, and then enter upi code, they said enter my mobile number with @ rpl, after 5 min from my account 5000 rupees deducted

            Complaint Status


            [Aug 14, 2020] Saraswat Bank customer support has been notified about the posted complaint.

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              ADVERTISEMENT

              V
              Aug 9, 2020
              Respected madam / sir

              I vicky tejumal dasani bearing account no [protected] akurdi nigdi branch ifsc code no srcb0000064 was transferring payment of 150000/- to mukesh keswani bearing account no [protected] ifsc code orbc0101853,
              But by mistake it got transferred to - [protected] ifsc code same as mentioned above,
              Transaction done on 08.08.2020 at 7:22pm, imps reference no[protected]

              I request you to please reverse my payment to my account
              Request you to kindly cooperate for the same

              Thanks & regards
              V. T. Dasani.

              Complaint Status


              [Aug 09, 2020] Saraswat Bank customer support has been notified about the posted complaint.

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                ADVERTISEMENT

                J
                Aug 7, 2020
                Deducted money from my bank while using atm at nechwa sikar (Rajasthan) (5th august) and didn't receive the money also. I tried calling on the customer number provided but call wasn't received on other side. Please resolve the issue asap...
                deduction of money from bank not credited

                Complaint Status


                [Aug 07, 2020] Saraswat Bank customer support has been notified about the posted complaint.

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  ADVERTISEMENT

                  B
                  Aug 1, 2020
                  [protected]

                  Complaint Status


                  [Aug 01, 2020] Saraswat Bank customer support has been notified about the posted complaint.

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    ADVERTISEMENT

                    K
                    Jul 16, 2020
                    I am having saving ac in pimple nilakh branch ac no. Saving 3513 my wife is having rd ac in bhosari branch rd ac no 44.
                    Now we want to make rd ac joint. Accordingly we have given letter to the branch for for the same but the branch has replied to close the ac and make new ac.

                    We request to make the existing rd ac joint. Soft copy of letter is attached herewith.

                    Thanking you

                    Complaint Status


                    [Jul 16, 2020] Saraswat Bank customer support has been notified about the posted complaint.

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      ADVERTISEMENT

                      S
                      Jul 2, 2020
                      Jun 27, 2020
                      Deducted money from my bank while using atm at khed shivapur (27 june 8.20 pm) and didn't receive the money also. I tried calling on the customer number provided but call wasn't received on other side. Please resolve the issue asap.

                      Complaint Status


                      [Jun 27, 2020] Saraswat Bank customer support has been notified about the posted complaint.
                      I want know about ECS and ECH is what is this charge I had a lot dedication money in this between lockdown from my acount very weak money 177 rupees very weak what’s going on can u tell me what’s this what’s going on there bank person I dnt knw wats this can u clarify this ECS and ECH this is loan didect or bank charge didect I want know about this issue I had a lot of problems in last 3 months between this lockdown.

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        ADVERTISEMENT
                        S
                        Jun 19, 2020
                        Jun 19, 2020
                        Hi .I was having Loan ACCOUNT with saraswat bank for HL and mortgage loan which is closed.upon closing the account I asked...
                        ADVERTISEMENT

                        M
                        Jun 19, 2020
                        I had buy a product from eezephone and money also has been get deducted from my account..but while canceling order its dnt have cancel oder option..after few search we came to know that the site was fake and we get stuck into this scam...but i need my money back...please kindly help me from this situation.
                        Order booking of phone from ezeephone
                        Order booking of phone from ezeephone
                        Order booking of phone from ezeephone

                        Complaint Status


                        [Jun 21, 2020] Saraswat Bank customer support has been notified about the posted complaint.

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          ADVERTISEMENT
                          M
                          Jun 12, 2020
                          Hi team,

                          On 11th june i received a call from the no - [protected] for cash back. To avail the cashback asked...
                          ADVERTISEMENT

                          Today i have withdraw 3000/- from bandra's atm and money got deducted twice from my account and i didn't get cash from atm it showed transaction timeout. So basically i didn't get any cash from atm and 6000/- got deducted from my account.

                          And from another atm i have tried again to withdraw 3000/- and this time i got cash from atm.

                          So my 6000/- rs. I have lost from my account for failed transaction.

                          Complaint Status


                          [Jun 12, 2020] Saraswat Bank customer support has been notified about the posted complaint.

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            ADVERTISEMENT

                            M
                            Jun 8, 2020
                            Hi mansi here, saraswat bank customer, on 5th june 14:08pm i had one transaction from my account but at some reason the error could be find and ammount could be deducted but other account not reach the money. So i want refund my money in urgent basis... I call customer care but they can't solve my problem. So please
                            Thank you

                            Complaint Status


                            [Jun 08, 2020] Saraswat Bank customer support has been notified about the posted complaint.

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              ADVERTISEMENT
                              ADVERTISEMENT