Sastiticket.com — Refund not made in 3 months!!!

Address:	122 & 123, NSEZ, Phase II | Noida – 201305
Website:	Sastiticket.com

My flight dated March 25th, BOM-UDR booked through Sastiticket.com, airline: Vistara had been canceled due to COVID-19. My booking PNR is NHIQNQ. 3 PAX.
Query reference code: 6563122.

The booking was made on February 5th, 2020. A full refund has been made to Sastiticket on March 16 as per my correspondence with Vistara. However, it has been more than 3 months and Sastiticket has still not refunded my money even after agreeing to pay high cancellation agency fees.
Moreover, they have ghosted my emails and do not answer calls! This is unacceptable. This is the least consumer service I am entitled to!

Please be considerate and refund the amount asap! Thank you.