Sastiticket.com — Refund not provided

Hi Team,

I have cancelled my 19 sep Mumbai to Srinagar flight through spicejet airline. They are processing full refund for cancellations.PNR for booking: QY4HMC
The flight time reschedule by spicejet so I have cancelled it. I tried calling sastiticket customer care no but no one responding. Also there email address is also showing mail failed due to invalid email address.
Please refund my amount as airlines providing full refund.

Regards,
Gaurita