Sastiticket.com — Refund ticket no[protected]

Address:	Gujarat
Website:	Sastiticket.com

I booked multi city tickets from sastiticket.com in last year 18 Feb 2020.
My ticket no[protected].
As per air India all tickets refunded but it is processed by your travel agency.
Sastiticket.com wale kisi bhi phone का jabab nahi de rehe hai.
Kindly help me for my refund my money.
Regards