[Resolved]  ACT Fibernet — ACT Set up box not working

Address:Bangalore, Karnataka

I bought ACT setup box, as per government rules to watch tv.
cable provider (Golden net) charged Rs: 1500 and installed a month ago.
Now i am not able to see any channels, as i get error on screen saying that " you are not subscribed to this channel"
None of the channel works apart from DD & Suvarna.
When i contact cable operator he says the contract has been closed for ACT(Seriously dont know what contact has closed).
Now he says to buy a new pocket size set up box of worth Rs. 500.
So am i in loss ? just for 30 days i paid 1500 rs and box doesnt work.
can you please help me to resolve this issue.
This is not only problem with me but almost 20 ppl who has taken this set up box has same problem.
Was this information helpful?
No (2)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information