Airtel — Charges Rs 150 after every 15 days for the signal strength issue | |||
I am facing signal issues since last 1 month. 15 days before i was not able to view any channel and i called airtel customer care. They told me that they will provide engineer visit and he will charge Rs 125 for this, although its their fault. Still i agree and called that guy. He simply unplugged the cable and plugged it again in 1 mins and everything started working. I paid Rs 125 for the problem which is not my fault at all. Today again i faced same problem and called airtel. Again he asked to pay Rs 150 for engineer visit. I told him that i can't pay money after every 15 days for your signal issues. But he didn't agree and I cut the phone. Airtel DTH is not at all honest in this. How can they expect consumer to pay charges for their signal strength issue. And that also after every 15 days. Was this information helpful? | |||
 2 Comments | |||
Comments
Namaste Sarang,
This is with reference to your post dated 04 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 04 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 04 Oct. 2013.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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