[Resolved] Airtel (Vetrivel Communication, Thorraipakkam, Chennnai) — Money taken for DTH connection but no connection provided for 45 days | |||
Paid Rs. 1590/- for New DTH connection to Vetrivel Communication, Plot 10/A, 1st Street, Sakthi Nagar Thoraipakkam, OMR, Chennai - 600096 (Ph:[protected] on 30/1/2013. Its 9/3/2013 today & no connection provided. Manager Parusaraman always says will call back in 5mins, 45 days passed 5 mins have not yet come. Call the office staff (Ramya) & she says pls. describe the person who came to collect the money. Are they Airtel service providers or a modelling agency to describe a person characteristics to them. Pathetic service & staff. Pls. take connection via them at your own peril. Satya Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Verified Support Mar 10, 2013 Airtel Customer Care's response Namaste Satya, This is to inform you that your concern listed on 09 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
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Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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