[Resolved]  Hathway (TV) Cable Network — No Service since One month

Address:Bangalore, Karnataka

We ordered for a set top box to avoid interruption due to digitization of TV signal. We ordered this one month back but they (Hathway-TTN cable network people) are not providing it and saying some stupid reasons.Our channel list is completely blank from April 1st. We wasted lot of money calling them and lot of time revolving around their offices. Please guide me to take an action on them legally.
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Aug 13, 2020
Complaint marked as Resolved 
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eyewitness cable tv network — not giving any kind of service

Respected Sir ,
I am Bappa Dey of 29 Christian Pathway wet ,Thakur Pukur , kolkata 700063 Inspector Sarvo Shiksha Mission Kolkata ARG facing problem by our local cable opr. As mentioned before , I used pay the monthly rent to their house but I was not getting the proper service from the very beginning as he does not have the proper infrastructure as no UPS or Inverter for shortage of power supply , he has taken his cable line forcefully over others hose so due to some touches and other problem my line was disconnected for days and night and I used to think that might be power failure , when called them they that they will come others day as they knew my schedule timing , even I had informed them 3 months before the colors channel become the paid channel to connect but they did not .
I had informed everything about this to SITI channel and collected those complaint no. Which I can proceed on court as need .
Due all these they do not come to my house to collect money, several time I had informed them but they did not respond .
My decision is that I will pay all amount but they will able to show all those days think which had telecasted on different channel s for which I have taken the connection.
I think in this also u r unable to give the service as other govt. dept. .
I will take this matter to media as I have informed all this , kindly inform me i[censored] r able to take any steps to them.

Bappa Dey
[protected]
[protected]
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