[Resolved] Sathya Agencies — Charged me for the cancelled order | |||
These guys are the best cheaters in the City. I ordered a Samsung TV on Jan 15th using my Bajaj finserv, then within 24hours, I told them to cancel the order as I had other ideas and I felt the pricing is too high compared to other vendors. I was told by the Sathya Agent that they've cancelled the order and they've returned the Initial amount I paid, so I though they were really nice. Here comes the worst part, they did return the initial amount I paid; however, they did not cancel the bill. They sent the bill to Bajaj Finserv. I found the same through the Bajaj online portal, so when I inquired Sathya's they told me that they have cancelled the amount and then they transferred the call to the Bajaj Finserv Agent sitting in their agency, the Bajaj Finserv person told me that they have cancelled the bill, the EMI amount which I am seeing in the online portal will be automatically cleared within 40days. On the due date, the EMI amount was deducted from my bank account. I called in Sathya's and they said that they are not responsible for this, and so the Bajaj Agent sitting in the Sathya's agency. I've been cheated by Sathya's. Please help me with this issue! My kind request to you all, please do not go to this Sathya Agencies, you will regret later. Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Sathya Agencies customer support has been notified about the posted complaint. Verified Support Mar 09, 2017 Sathya Agencies Customer Care's response Dear Sir, Greetings from Sathya CRM. We regret the inconvenience caused to you. Assure you that we will fix your complaint positively. Assuring you best of our service support always, With regards, SATHYA CRM [protected]/[protected] Verified Support Mar 14, 2017 Sathya Agencies Customer Care's response Dear Sir, Greetings from Sathya CRM. We had positively closed your escalation and we regret for the inconvenience caused to you. Request you to post your feedback that your complaint is addressed. With regards, SATHYA CRM [protected]/[protected] | |||
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+91 46 1232 4985
+91 46 1420 0985
370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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