[Resolved]  Sathya Agencies — hitachi aircon

Address:Thoothukudi, Tamil Nadu, 600007

I am supplied a hitachi a. C by your nagercoil branch without a remote control for bill receipt no.143 dated 18/08/2016 to my residence at 19/103a balamore road, thittuvilai in kanyakumari district. Till today i have not received the remote and could not use a. C. Several calls made to nagercoil branch to nithia and jegan but not addressed till now.
There were three a. C bought from them. One o general and two hitachi air conditioner. Out of two hitachi airconditioner one had the remote inside the box. The other didn't have.
One of the hitachi a. C was fitted in upstairs which is meant for renting out. I could not rent out the portion now as remote to use a. C not there
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Oct 5, 2017
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2017
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We acknowledge the receipt of your complaint. Regret the inconvenience caused to you. One of Our Customer Service Executive will get in touch with you and resolve your issues.

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Aug 28, 2017
Updated by sugan44
I had received the remote for Hitachi A.C today and my complaint is resolved. Thanks for your services
Verified Support
Sep 02, 2017
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

A new remote had been issued to you and your complaint stands resolved.

Kindly confirm the same by marking this complaint as "Resolved",

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

I have been trying to call sathyas but nobody from across chennai to kanchepuram. No body picks up the lines.. Is it all dead lines? Really disappointing

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