[Resolved] Sathya Agencies — Installation of A/C

vidyaa

from Chennai, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu

I have purchased a Samsung washing machine and Haier A/C on 8/4/2017 in your perungudi branch.
The product has been delivered but the installation has not been done. Daily they are saying that the engineer will come today, that never happened. These products are for my parents, now they are suffering in this summer. The way they are talking to us is so rude.
i have made nearly 50 calls to 5 of your executives. nobody responded properly and making false promises everytime.
My parents are staying at tiruporur. if you are not able to fix it please take back the products and return the money.

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Jun 13, 2017

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We acknowledge the receipt of your complaint. We regret the inconvenience caused to you. Please share your contact/invoice number, so that one of Our Customer Service Executive will get in touch with you and resolve your issues.

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

May 13, 2017

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We await your response on the above email. Request you to share your contact/invoice number, so as to get in touch and resolve your service issue.

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]