[Resolved]  Sathya Agencies — motor was gone in new ac (within a month)

Address:600117

I have purchased Voltas 1.5 ton AC from Sathya Agencies on 5th May 2019 in Guduvanchery(Address: No.5, GST Rd, Near EB Bus Stop, Guduvanchery, Tamil Nadu 603202).

After the installation, 3 to 4 times I raise a complaint to them i.e hearing some noise when the AC is running.

I complained many times regarding this and after 2 weeks some technician comes and did the service.

After the service and I came to know the AC motor is fully damaged like(Motor coil was gone)

Since this is a new AC and only one month was gone, then how it is possible.

That technician said like, We had replaced the AC motor.

Please take the corrective action immediately.

Ph number: [protected]
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Jul 22, 2019
Complaint marked as Resolved 
Jun 13, 2019
Updated by 24natraj
Address:

Sathya Agencies on 5th May 2019 in Guduvanchery(Address: No.5, GST Rd, Near EB Bus Stop, Guduvanchery, Tamil Nadu 603202)
Verified Support
Jun 17, 2019
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Jul 16, 2019
Updated by 24natraj
Still is not resolved. Please do the needful
Complaint comments 

Comments

I purchase daikin ac 1.5ton on Sunday...9/6/2019.still I didn't received...and no proper update from your side .Not proper response from your team .so update and delivery my ac as soon as possible...This is for your kind information.
Sathya Agencies Customer Care's response, Jun 24, 2019
Verified Support
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
9894024985/0461-4057777
I have purchased two A/c with life guard single booster stabilizer on 4/06/2019.
The stabilizer output signal light not glowing at all. Several times called and told about this issue at Sathya - pattukottai, but nobody takes any action against this concern. Try to support as soon as possible.

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