[Resolved] Sathya Agencies — new tv installation delay in service

 
4 Reviews
 Kandasamy Shiva on Oct 20, 2017
I have purchased one new tv vu brand 32 inch smart tv from southmasi street sathya due to trust of sathya and your owner was our prestige customer because i was working volkswagen madurai.
At the time of sale one of your staff mr. Solai convencing all realted things after billed even not bother about transit also. After purchasing till this time not installing the tv. Frequently called not bother about to take the call also.
And also he said it is not brand i. E they are delayed. Why you are sold with out branded tv in your store why you are convencing thisbrand.
High disappointed about sathya purchased.
Complaint marked as Resolved Oct 22, 2017
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Complaint Status


[Oct 20, 2017] Sathya Agencies customer support has been notified about the posted complaint.
Updated by Kandasamy Shiva, Oct 20, 2017
Without packing open TV for your reference
Name :Sivagurunathan
[protected]
Verified Support
Sathya Agencies Customer Care's response, Oct 20, 2017
Dear Customer,

Greetings from Sathya.

With the reference of your feedback regarding our service, we understand your concern and regret the inconvenience caused.

Please share your invoice/mobile number, so that our customer service team would contact you shortly for providing resolution.

Assuring you our best services always.

Best Regards
Sathya CRM
[protected]/[protected]
Updated by Kandasamy Shiva, Oct 20, 2017
K.sivagurunathan.
[protected]
Complaint comments  3 Comments     Updated: Share0Tweet0Share0

Comments

K.sivagurunathan.
[protected].

Invoice not yet received
with receipt only Goods delivered.
Please could you confirm any chance to return the TV to sathya for his poor service .
Already inform the finance side also.
Resolved By customer care.
Satisfied
Thanks to Raji for resolving.

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    Customer satisfaction rating
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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    Sathya Agencies - new tv installation delay in service