[Resolved]  Sathya Agencies — samsung led ua49mu7000 - dissatisfaction

Address:

600 116

Dear sir,

This is s. Malikunnisa from porur, chennai. I have bought a samsung led ua49mu7000 in the sathya expo held at chennai trade centre on 13.05.2018 vide their cash bill no. 6655 dated 13.05.2018. I have paid rs.21, 500/- on the same day and the balance through bajaj finserv. The tv was delivered on 17.05.2018 (Sathya's gst invoice no. [protected]) and installed on 18.05.2018.

Since the installation was done in the evening time and we were in the pressure of completing the fasting formalities of ramadan, we failed to notice that the tv was not fresh packed and there was no transparent sticker on the tv screen and there was no tv specification sticker in the packing. We strongly feel it is a display unit and not a company packed.

Having bought a product of samsung for an amount of rs.90, 000/- and i have been delivered with an old piece is completely dissatisfying me and it is creating a mental stress and agony, as you know that this is not a small amount to easily adjust or ignore. Till date i have not received the invoice copy from sathya agencies pvt. Ltd. And there is no proper follow up after sales.

Hence, i request you to replace with a fresh product immediately to have a satisfied purchase of a samsung product.

A line of reply on action is solicited.

Regards