[Resolved]  Sathya Agencies — sony 55 inch tv : complaint

Address:

Sathya Agencies, Erode (Near to Reliance Mall), Erode, Tamil Nadu, 638002

Dear sir/mam
This is gokul from erode. Before 4 months i purchased a sony tv 55inch in sathya agencies erode. Nearly i paid 1lakh rs. We are connected with stabilizer also. But from last week onwards tv is not working properly. I called to sathya agencies and informed clearly about my problem. They told that we send the technical support to your home. They will clear your problem. Technical persons come and check the tv and they told we need to take your tv to our service center and check what kind of problem is. Last two days i called to service center and asked when you will clear the problem and return the tv. They convey that it takes two days time, monday we cleared it[protected]. But today they told that i takes another 25 days time to clear the problem. Because spare parts is not available. It will come from abroad. Again i called to sathya agencies regarding this problem but i didn't receive a proper response. My question is that at the time of purchase you gave a assurance that what kind of problem arises we will take care. We spend 1lakh rupees. Now you didn't give a proper response. Whether this is the proper service from your side. Really it's very worst. If this continues surely we don't suggest your agencies to other. Kindly consider the customer request and take proper action to clear my problem.

Name : gokulraj

Purchased : sathya agencies, erode (Near to reliance mall)

Mobile no: [protected], [protected]