Sathya Agencies — Worst product

Address:

Chennai, Tamil Nadu

I bought IFB washing machine with HAIER MICROWAVE OVEN as complimentary gift and VEDIEM GRIENDER from T NAGER branch TN.. I bought those product on 2nd august. They delivered me on 4th august on that day when I opened the GRIENDER the item pressure nut with spring was missing, that's a new product in that 1 item was missing and we can't use that GRIENDER without that item and next we opened MICROWAVE OVEN, and I connected to power and I kept water to check whether it's working r not, when I switch on the power, there was a fire came at back side of oven. I was so disappointed by seeing these 2 product in worst condition .i called several times to them for main branch tuticorin and t nagar branch, these guys informing me we will come and come but as of now no one had been came and I'm tied of calling that guys ... Total Satya they are selling worst product and cheating the customer . And they are not ready to solve the customer issues .. So., I said that both the products which i bought it from your end is not working properly.. I need replacement for MICRO OVEN AND For GRIENDER either provide me that parts or replace me the product ...I need explanation.. either replace me or i will file a complain in consumer court... I will see you guys there.. You have to pay for me for all those things... I called you guys several times .. I spent lot of money by calling you guys and also waste of time and energy for me... I need answewr right now ? Order Date : 3/8/15 CUS name : NARESH KUMAR RCUS phone num : [protected]