SBI — Account transfer request taking almost 3yrs || still not done

Address:

Ticket Ganj Budaun

MY MOTHER WAS A DEFENCE FAMILY PENSIONER & WAS DRWING HER PENSION FROM STATE
BANK OF INDIA, ticket ganj budaun(sbi.[protected]@sbi.co.in)

She passed away on 11st sept 2020.

After that 2months of pension was credited and it was stopped in Nov as we intimated the branch in written.

But after almost 2.5 yrs still the money has not been transferred to me been nominee. Every time some weird excuses given by manager.