SBI — atm amount not reverse, not credited

Address:	Manorayana Palya, 560032
Website:	www.emsoftware.in

Hi,

Hi,

Today afternoon i have tried withdrawing amount from atm, but tried multiple times and finally i have got reverse entry twice and credited, but the last entry was not credited, the amount rs. 10025.00/- i have tried in rt nagar atm,

I am keep on trying to connect sbi customer care, its horrible support, i have to wait for 10mins and finally the people will disconnect the call., its really difficult to connect customer care, as sbi is no1 bank but still the service is really bad.

I have submitted the letter to sbi home branch,

My account details

Account number : [protected]
Account name : emsoftware technology
Amount to reverse : 10025.00
Date of transaction : 02/03/2019
Time of transaction : between 1:55 - 2:19 pm
Atm id : s1nw[protected]