[Resolved]  SBI Bank — Harassment calls

Address:110091

I would like to make a complaint against sbi dsa representatives who have been threatening me and calling my office numbers despite of my telling them again and again not to call at my official numbers as i might loose my job over it.

I am running through a very tough financial situation, i do intent to pay my debt but this is not the way to collect and harass some one. I have the representative nitin, gulshan that i might loose my job but no use. They tell me they will keep calling me at office numbers and will come to my office, they force me to meet them and i tell them to talk over the phone but they keep threatening me that if i don't meet them out they will come to my office, i don't see any use of meeting any officials outside if the work can be done over the phone

As per my information your representative cannot call me if i am responding on my cell. But still your representative call me on my office number disclose information to other people in office. As per the law they are not authorised to call me after 6 however i still get calls after 6 n when i tell them to call me at the timings allotted by govt they tell me not to teach them laws

Numbers from which i am getting calls [protected] and [protected]

My contact no. [protected] and card numbers [protected] and [protected]

I have also written to the sbi customer care but did not get any resolution from them.

Please tell me what is the solution for this, there harassment is giving me lot of mental trauma and torture. I would be force to take extreme measures which would fall responsible on your banking methods, its a real harassment for people like me who are legitimate but due to some problem are unable to pay there obligations.

Attaching some screen shots for your reference
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 10, 2017
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 06, 2016
Updated by mb0184
Got a call again at 8 P.M. at my office numbers from SBI DSA pretending to be my relatives and asking about my whereabouts, this is a highly unprofessional way and unacceptable
Verified Support
Aug 11, 2016
State Bank of India [SBI] Customer Care's response
Dear Customer,

We tried to reach you at 12:34 PM but were unable to connect. Request you to share a suitable time to call to address your concern. You can also connect with us on our email id [protected]@sbicard.com.
Aug 30, 2016
Updated by mb0184
Hi,

I have not received any calls from your side, please contact me after 5:00 p.m. any day on my contact no [protected] as registered with, in case i do not pick up the call request you to try again after 30 minutes.

Thank you!
Look forward to a descent communication from your side
Aug 30, 2016
Updated by mb0184
also request you to please advise your representatives to not call my office nos and colleagues and disclose m, y financial matter .
Complaint comments 

Comments

Again today no calls on my mobile by the SBI representative Nitin but only on my office number, threatening and asking them for money .My entire debt and financial issue is disclosed to the third party's.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information