SBI — Cdm machine malfunction

Cdm money transfer no record found n money dont come back as the money was deposited in the cdm on[protected] to the ac-no- [protected] name Sourav Chattopadhyay, Machine said to remove cash but door didnt open, no recept have we got from machine n the transection was cancaled but money also did not came out . Machine went Out of service. as the amount was 5000 rupees and all the notes are of 1000 rupee note . As we have put a complain in that CDM linked SBI Muchipara, Kolkata branch . So i kindly request to solve about my problem and return my money or deposit to the given account number . Mob-[protected]