SBI Credit Card — Charged me unknown fee / Some annual charge | |||||
I have been using SBI credit card for a while. I thought of over burden and reduced my usage on the credit card and followed by i closed my credit card. the mistake i did is i kept Rs. 1000/- case balance in my account. and raised a request to close the account. Then only i could see the real face, they asked me share my bank account details to deposit the remaining amount to my account. but i a week i came to know they deposited Rs. 200/- and followed by the charged me annual fee and some service tax etc and send a monthly statement that i have to pay back of Rs. 100/-. When i check with customer care service they are saying "We don't have any option to close the account and pay back all the money to you SB account" and I need to pay the remaining money. and They given advice "If you raise request to activate the account back and get use of it. You have to use the credit card no other option". Now i'm in a situation i need to apply for the credit card by paying additional money to get my account activated and use whatever the amount remaining. Was this information helpful? | |||||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||||
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