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[Resolved]  SBI Credit Card — Dishonor amount charged by SBI Card after paid the bill before due date

Address:Raebareli, Uttar Pradesh

Dear Sir,

My self Shubham Srivastava and my contact no. [protected]. The bill of Rs 393.26 was generated on 15 Jan 2014 by SBI Credit Card and due date of paying bill was 04 Feb 2014
. After that i paid Rs 393.26 on 02 Feb 2014 via netbanking. But SBI Credit card again showing the outstanding amount of Rs 350 against my SBI Card No. [protected]. I talked two time with costumer care representative of sbi card and two answer i received from them, one is that you can't pay through netbanking if you have auto debit facilty and second said that minimum 72 hours required for settlement. Both answers are not justified. Please register my complaint and do early as possible.


Shubham Srivastava
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Aug 14, 2020
Complaint marked as Resolved 
Feb 14, 2014
Updated by shubham_7_88 Dear Sir, My self Shubham Srivastava and my contact no. [protected]. The bill of Rs 393.26 was generated on 15 Jan 2014 by SBI Credit Card and due date of paying bill was 04 Feb 2014 . After that i paid Rs 393.26 on 02 Feb 2014 via netbanking. But SBI Credit card again showing the outstanding amount of Rs 350 against my . I talked two time with costumer care representative of sbi card and two answer i received from them, one is that you can't pay through netbanking if you have auto debit facilty and second said that minimum 72 hours required for settlement. Both answers are not justified. Please register my complaint and do early as possible. Shubham Srivastava
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4 Comments

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Comments

Dear Shubham.

Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


Regards,
SBI Card
Reply
Dear Shubham.

We tried to establish contact with you at 11:12 AM but we were unable to do so. Request you to please share a suitable time to call to address your concern on priority


Regards,
SBI Card
Reply
Dear Shubham,

Thanks for talking to us. We will get back you as per your preferred time.

Regards,
SBI Card
Reply
Dear Shubham,

Thanks for talking to us. Trust your queries have been resolved to the satisfaction. Please call SBI Card helpline for further assistance.


Regards,
SBI Card
Reply

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