SBI Credit Card — Loan amount diverted to cash limit and imposing penality with out my knowledge

Address:	Hyderabad, Andhra Pradesh
Website:	www.sbicard.com

I was enquired about outstanding loan amount.How to pay the amount. Without my knowledge loan amount diverted to cash limit account.And blocked the card with out my knowledge.I was given several times mail to the m/s sbi card.But every time they are telling that it is not possible.These fellows cheating the people any thing like.Is there any body to stop such type of cheatings?i am the sincere customer since 3 years regularly paying the bills.Pl help me.At present card was also blocked with out my knowledge.