[Resolved] SBI Credit Card — mental harassment by recovery agents of tata sbi credit card

rbg786

from Pune, Maharashtra

Address:	Pune, Maharashtra, 412308
Website:	-

Dear Sir,
I the undersigned regretfully inform you that time and again I am being threatned, tortured by the call centre employee of tata SBI card ([protected]) collection agent named Jyoti and other names.
This long pending since 1 years, issue has not been solved amicably by sbi credit card. I have taken only 1 credit card and whereas tata sbi recovery agents says which is higly disputable and questionable. Whichever job location I go these recovery agents follow my office/ home contact number and harass me mentally, physically and disturb me.
When I say that i am ready to settle the dispute for 1 pending credit card amount but they are reluctant and say I owe them payment of credit cards. since I am busy in my office So by hook or crook tata sbi recovery agents harass and disturb the entire family.

Kindly, intervene with sbi Bank and let me know the amicable settlement of credit card.

Regards,
Rajendra G

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Oct 26, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.

Verified Support

Sep 24, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, We tried to reach you at 04:15 PM but were unable to connect. Request you to share an alternate number or a suitable time to call you.

Verified Support

Sep 25, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us.