SBI Credit Card — Regarding cancelation

Dear Sbi,
I am having sbi credit card which i am not using for years together.I have send mail before two month to them for closing my card and give the statement details for closing balance.But they never respond for closing, neither they ripply my mail nor they respond by phone.Only every month they send me total credit with interest.
Please help me in this regard.
regards
Pradeep Kumar Doki
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