SBI Credit Card — SBI Card staff & recovery agent used abuse language & misbehave

Address:Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower, E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034
Website:www.www.sbicard.com

Dear Sir,
I have been a SBI Credit Card customer for the last 2 years. Regularly I was paying my credit card bill, but due to the lockdown my shop closed down and was not getting proper income to pay the credit card bill. Last 8 months have been receiving many calls and I have asked customer service or a recovery agent for some time for payment and I have opted for restructuring plans for 18 months, but I have not got the job. So, Unable to start the payment.
Several calls have received during the 8 months & some of staff of SBI card & recovery agent used abused language & misbehave. Then I sent the mail to AGM of SBI bank as well as Customer Service head of SBI card.
Now, I will not pay any money to the SBI card & claim for defamation money from SBI card.
+2 videos
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have submitted the Twitter post with agent mobile number
She called me and used unacceptable words. I want defamation money from SBI card.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27853
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information