[Resolved]  SBI Credit Card — Scarred

Address:

Kolkata, West Bengal

DEAR SIR I Would like to bring to the notice of RBI and others concerned that despite the guidelines issued by RBI, one of the DEBT RECOVERY AGENCIES OF SBII BANK CREDIT CARD, are still using threatening and illegal means of recovering the payments of credit cards. One man from RECOVERY AGENCY his name is Goutam Shaw & the contact no is [protected] he is from Kolkata he came to my home & shouting in the road by stating my mother that your son has taken money from SBI tell him to contact me else again I will come tomorrow even he is telling her give your phone I will call him from your phone even he is added call his wife quickly I want to talk to her --THEIR auth. agents for recovery have been regularly visiting my house and using all kinds of abusive to my old mother, filthy and threatening language for recovering the outstanding dues against my card. Even I have a word with a representative from SBI CREDIT CARD I have told him that what kind of problem that I am facing then he told me to make payment else go for a settlement even I have agreed to go ahead with the settlement with lesser amount from September onwards as dated 12 of the upcoming month but they are telling me before the billing date I have to make the payment means latest by 2nd September 2014 I need to make the first payment to there end which is quite impossible for me I can make him payment latest by 12th September 2014 but he added that he can’t help me on that & even if I will be not making the payment by the given deadline whatever he have provided me so again the agency people will go to my home & do the same think whatever he does with me previously. I have been in a financial mess for the last about Six Month, due to which my track of regular payment was spoiled.I, without fail .used to make payments with all the interest and every other charges.The bank earned a lot during the time I was earning well, but now I m not in a position to make any payments. I requested the recovery agent that it would take me a few months to settle their account but they are not listening and are continuously threatening me with dire consequences. I told them to follow the things legally but they are not listening. They are saying they would get my account settled at a very lesser sum if i pay them seperately, apart from paying to the bank. I request the concerned authorities to stop this way of collection or would be forced to drag the agency to consumer court and also take them to court for criminal charges for using illegal and threatening ways . Sir, please look into this matter which a request from my end else I don’t have any other way Regards Parthasarathi Das