[Resolved]  SBI Credit Card — udhayakumar a - sbi credit card no xxxx-xxxx-xxxx-7196 wrong charging of annual fee and unauthorised debit - reg.

Address: 600006

Website: sbicard.com

Respected sir..
Sub : udhayakumar a - sbi credit card no xxxx-xxxx-xxxx-7196
Wrong charging of annual fee and unauthorised debit - reg.
I would like to bring to your kind attention that the sbi credit card no xxxx-xxxx-xxxx-7196
Which was in my name got closed on august 2016 and is non-operational since then. Before making a closure request, i cleared all dues in my account and requested them to confirm closure. The bank officials acknowledging my settlement advised that the card would automatically get closed on its expiry in august 2016. Accordingly, the card account got closed and there remained no outstanding on the same.
However, after a period of time i came to realise that the bank has debited and appropriated without my knowledge and authorization rs.3000/- worth reward points (6238) from my payback account and also levied some interest charges to my account. This has led to the fall in my cibil credit score.in my credit history, i have used and successfully closed two cards without any default whatsoever. And my cibil score was very good 3 years ago. Under the circumstances, this uncalled for charges and false report by sbi has terribly damaged by credit reputation. This has caused a huge bottleneck in my future borrow plans.
I wonder, if such a reputed bank like sbi could levy and harass me, even a media person, with such unauthorised charges, how much more a common man would be affected.
Please set my account in order by retracting all the charges wrongly debited and levied towards my account. I am not liable to pay any bank charges as my account was fully closed three years ago. Besides reverting, i request the rs.3000/- worth reward points (6238) to be credited back into my account.
Please do the needful and oblige,
Thanking you,