[Resolved]  SBI Credit Card — Unethical behavior and harassment calls

Address:Gurgaon

I have been receiving continuous calls from people claiming to be from SBI Credit Card. They claim that I have referred my brother for credit card and since he has defaulted on the card payment, they are insisting that I should do the payment. Firstly, I have not referred anyone nor signed any document for any credit card or for loan including my brother. Secondly, I am not touch with my brother and I am not aware of his whereabouts since 2 years. The so called callers are continuously calling me from past few weeks and harassing me and not let me work even at my work place. From past few days they are even contacting me over the landline of the place I work.
They are threatening to come to my work place and humiliate me. I am absolutely not aware of anything about my brother and any contact with my brother and if my number has been given to the bank, it is without my information. The bank authorities have not contacted me before issuing card neither I have signed any document. It is unfair to call me and disturb me in my routine work and also these so called callers are very rude and abusive and are absolutely impolite. I request you to kindly resolve the issue at the earliest before I escalate it legally.
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Nov 6, 2021
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2021
State Bank of India [SBI] Customer Care's response
Dear Customer, we would need more details regarding the issue to be able to assist you. Request you to send us a message with the necessary details and your contact Information.
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