SBI Credit Card — wrong commitment

Address:

Ghaziabad, Uttar Pradesh

due to wrong commitment from your executive I am not going to pay in balance amount. As per your executive my card is all time free card if I will purchase more than 20000/- in finical year. but I found your company added 560 last few year why?. instead my credit limit is only 45000/ in a year. Where is my last few year reword point only showing 600 point may I know where all point gone. I will put a case in consumer forum against your bank for wrong commitment with me. I want my return all charges those your company wrongly added for my card and also I want my all reword point. If not possible I will close my credit card and never use and put a case in consumer forum and not paid any balance until consumer forum result. card no 4377 **** **** 9168 Same mail i have forwarded to SBI credit card department but they have closed my complain with informing me and with solving. Thanks