SBI Credit Cards — Excess charging against credit cards bill

Address:

Jodhpur, Rajasthan

My name is Vijay Dorvi and i own a credit card of State Bank of India. Since May 2015, i have been excessively charged against my credit cards bills. I have applied for auto debit from my account and however, SBI says that they try auto debit on 29th of every month, i approached their representative before applying for credit card and they assured me that they wait for the credit of fund by 1st of the next month and thereafter they charge for bouncing of payment. Similarly, as i used to get my salary credited on last day of the month, it seems fine for me. But from May 2015 onwards they have charged me 5 times for non-payment and several other charges that are not known to me. On apprpah, their representative was not able to define me these charges. They never pick up their helpline/ toll free number. As on today, i have a credit balance of Rs. 5, 000/- only due to their charges. In july 15, their representative told me to submit before 29th, the minimum amount provided by them to avoid such charges and i followed that in Aug 15 but again i have been charged Rs. 1, 000/- under various heads. I have decided that i will not pay any of their charges and will pay only the amount that i have actually paid out of the ceefit card. My credit card number is 4869-XXXX-XXXX-8530. My contact number is [protected]. Please help me and save me from these burglers.