SBI — debit card issue

Address:

560053

Hello,

Account no.[protected]

When i tried to withdraw cash from the atm it was declined but the money was deducted from my account.

Which later on was reversed and the money was returned.

The second time i tried to withdraw 3000/- money from the atm it was declined and the money was again deducted from the account, but this time it has not been reversed back.

Transaction no.[protected],

I also tried to swipe my card at a shop, the money was deducted from my account, but it showed as declined at the shop.
I did not receive any message pertaining to money being 1800/- deducted but when i checked my account balance, it clearly shows it was deducted.

I have not being able to get through to customer care service as they always complain about server issues.

Request you to look into this immediately as i have lost money without my fault what so ever.