SBI Mutual Fund — Redemption payment (sbi magnum tax gain scheme - regular plan dividend) has not been paid by sbimf.

Address:	Jodhpur, Rajasthan, 342011
Website:	www.sbimf.com

Our redemption payment of folio no.[protected]Sbi magnum tax gain scheme - regular plan – dividend) has not yet been received for application dated - 06 jan. 2016. The redemption had been processed on 07-jan-2016 and a redemption warrant[protected] for rs.886.34 had been dispatched from sbimf investor service centre, jaipur to our registered address through pushpak courier on 19-jan-2016 via pod reference no. [protected]., but courier agency did not deliver the warrant to me.
Then, i contacted pushpak courier for delivery of post, but they said that they did not receive any post for me & if they had received that, the undelivered mail would have been returned to sender. With respect to this, i filed online grievances at sbimf portal.
With respect to my online grievances at sbimf portal, they informed me to send them a written request of non-receipt of redemption warrant to the nearest cams service centre or sbi investor service centre of jodhpur.
The instruction given by them to send a written request for non-receipt of redemption warrant was absolutely unjust given that the fault lies with them and their chosen private courier agent. On the top of all the inconvenience, they did not accept the e-mail as a request and asked us for a written request again. Asking for unnecessary formalities when the wrong had been on there part is nothing less than harassment. Nevertheless, since the matter concerned our financial interests, despite the unjustness of the instruction, we were forced to bear with the inconvenience and hence we sent a written request as asked for by them.
We sent the written request to them on the date 13.07.16 by speed-post, but sbimf reinvested the amount in sbimf - unclaimed dividend & redemption scheme - growth, transaction date 29 july, 2016.
With respect to transaction date 29 july, 2016 sbimf - unclaimed dividend & redemption scheme - growth, received at jodhpur through intermediary direct, i want to ask that since i would rather throw my money in a well, then to invest it in sbimf, and yet they have reinvested it despite the fact that we have been constantly, again and again asking them to refund the redemption amount – do they really have any iota of shame left?