SBI — non refund of failed transacted amount at atm booth of indian overseas bank located at pecharthal on 11/03/2019

I went to the atm of Indian oversease bank at pecharthal (pin 799263) on 11/03/2019 to withdraw Rs 10000/ but trasaction was failed and money was debited from my sbi a.c.
The debited amount is not CREDITED YET .
I went to the SBI kanchanpur and manager suggested me to raise a complain with "mobikwik .com " but I am fully hopeless that manager directing his customer to complain with another company.
I went to Indian overseas bank and they adviced me to communicate with mother bank as I am a sbi customer .
Please help me .