SBI — NOT GET ATM SECRET NUMBER

Respected sir/mam, I opening account on SBI vilathikulam branch, I get a ATM card 4 months ago, but till now not get pin(secret) number lot of times complinted SBI customer care service lot of times going to check whether pin number is come or not bank says register complint on SBI customer care service, SBI customer care says register complint on bank my account number is [protected]