SBI — Re : One time password

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam
I am Dr Anuradha Emani.I had an account in SBI vanasthalipuram Hyderabad since 3 years.
I went to UK for 3 years and came back in November 2014.
I have applied for new debit card.
Since 4 months i have been trying to do online shopping with this debit card but I do not receive one time passwords.
I have complained to local bank but my problem is yet unresolved.
I am really frustrated now that I want to close my account and cancel all my fixed deposits too in this bank as I lost hope.
This form is the last thing I want to do.
Hope you will read this mail and try to sort out my problem.
My account number is [protected] and my debit card number is [protected] and my name is Dr Emani Anuradha

Thank you
Anuradha