[Resolved]  SBI — Refund initiated by Amazon but still not credited to account by the bank.

I had returned two items on Amazon on 9 July 2022 both amounting to RS 999. Refund was initiated by Amazon on 10 July 2022 on both items. Refund of only one item amounting Rs 999 was credited to my account on 10 July 2022. Refund of second item has not been credited to my account till date. Neither Amazon nor bank is able to provide information as to which item's refund has been credited to my account as both of the items refund money is same ie Rs 999 each. I want the second refund money to be credited to my bank account. Mode of transaction is SBI debit card. Details of order ID and RRN of both items are attached with the complain.