SBI — Unnecessary charges put on my card & harassment

Dear Sir, Kindly note that I have been troubled for the past 4 years by this foolish error on the part Of SBI I had redeemed my points of the SBI card to get an Eveready Ultima Mobile Power UM 26 For which they charged me 10/02/2015 REDEMPTION FEE DR (EXCL GST 12.24) 99.00 Dr. 10/03/2015 TOTAL GST DEBIT FOR CURRENT STMT 12.24 Dr. It was not mentioned anywhere on the site or on the product sent to me that this would be Charged 1. I WAS NEVER INFORMED ABOUT THESE CHARGES. 2. WHY WOULD I ORDER A 60 Rs. PRODUCT FOR 111 Rs. 3. THEY CANNOT CHARGE ME WITHOUT THE PROPER INFORMATION. 4. THE REPRESENTATIVE TALKED TO THE SUPERVISOR & TOLD ME THAT IT WOULD BE REVERSED. THIS WAS TOLD TO ME IN 9/2015. 5. NO WHERE IN THE WORLD IS THIS CHARGED. I HAVE ORDERED GOODS WORTH $1000 IN US, BUT NO CHARGES, FREE SHIPPING. Since then they have been adding late fees which have amounted to the present amount. Kindly see the below trail mail which has been repeatedly sent to the SBI officers, with no response. They keep calling up even now for the same. They have been harassing my wife & aged parents in my absence. 1. I demand that the charges be reversed. 2. I be compensated to the tune of Rs. 1, 50, 000/=(ONE LAKH FIFTY THOUSAND INR – only) 3. My card be reinstated with all my add on cards, this to be life time free cards, with a credit limit of Rs. 5 lakhs or above. 4. I be given the YES bank free life time card, with a credit limit of Rs. 5 lakhs or above, which has been refused on the grounds that my credit history is not good, because of this UN LAWFUL BALANCE OF SBI CARD. Thanks Regards, Dr. Anil Samtani Born for greater things