SBI — Vidya lakshmi portal application status

I have been waiting for 2 weeks for the resolution but no solution till now.
Some random fake accounts on consumer complaints are asking for my phone number.
Government can't even control these fake accounts.
I had applied for education loan on vidyalakshmi portal in SBI bank. But i haven't got any updates till now. Its just saying prima facie Eligible.
And after posting complaints on gere some fake accounts are asking for my phone saying that they can reslove my problem.